What if I am not happy with the fee?

If you have questions or concerns about the fee, please raise them with the attorney who is providing the services. The Florida Bar also offers a fee arbitration mechanism, but we do not expect that you will need to go that far to resolve any fee dispute. Our attitude is that client satisfaction is important, both for our personal quality of work life and for the good business referrals it engenders. We would rather keep the lines of communication open and resolve any fee dispute even if we don’t agree on all the details. We know this can be a stressful thing to do, so we make a point in acknowledging that this can come up no matter how much we try to do the right thing as we serve you.

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